Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Josh Magro, LMHC collects, uses, and protects your personal information when you visit our website or engage with our services. By using this website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information in the following ways:

Information you provide directly: such as when you complete a contact form, schedule a session, or communicate via email or phone. This may include your name, email address, phone number, and any information you voluntarily share.
Automatically collected information: when you visit our site, certain non-identifiable data (like browser type, device type, and pages visited) may be collected to help us improve user experience.
Payment information: if applicable, payments are processed securely through third-party processors (e.g., Stripe, PayPal) and are not stored on our servers.

We do not sell, trade, or rent users’ personal identification information to others.

2. How We Use Your Information

Your information may be used to:

Respond to inquiries and provide requested services
Schedule and manage appointments
Send updates or confirmations related to services
Improve our website and user experience
Maintain communication as part of an ongoing client–practitioner relationship

All personal data shared during therapy or coaching sessions is handled with strict confidentiality, consistent with HIPAA and professional ethics.

3. Confidentiality and Data Protection

As a licensed mental health professional, Josh Magro, LMHC adheres to all applicable privacy and confidentiality laws, including HIPAA regulations. Information shared in therapy or coaching sessions will not be disclosed without your written consent, except in cases required by law (such as imminent risk of harm to self or others, or court orders).

Digital communications and records are stored using encrypted, password-protected systems. While we take every reasonable precaution to safeguard your information, no digital platform is completely secure.

4. Cookies and Analytics

This website may use cookies—small files stored on your device—to improve website performance and personalize your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

We may also use basic website analytics tools (e.g., Google Analytics) to understand site traffic and engagement. These tools collect anonymous, aggregate data and do not identify individual visitors.

5. Sharing with Third Parties

We do not share your personal information with third parties except:

When necessary to process payments or scheduling through secure third-party providers
When required by law or ethical obligation
When sharing anonymized, non-identifiable data for website analytics

Third-party service providers are contractually obligated to maintain the confidentiality and security of your data.

6. Your Rights and Choices

You have the right to:

Access, correct, or request deletion of your personal data
Withdraw consent for communications at any time
Request a copy of your records (subject to professional and legal guidelines)

To exercise these rights, please contact Josh Magro using the details below.

7. Children’s Privacy

This website and its services are not directed toward children under 13 years of age. We do not knowingly collect personal data from minors without parental consent.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Josh Magro, LMHC
📧 Josh@JoshMagro.com
📞 407-342-5227
🌐 www.joshmagro.com